Developing Emotional Intelligence for the Workplace - Includes individual EQ-i 2.0 Workplace Assessments (Includes up to 10 participants)
Emotional Intelligence (EI) refers to a distinct combination of emotional and social skills and competencies that influence our overall capability to cope effectively with the demands and pressures of work and life. Incorporating more than 20 years’ research and development, the Emotional Quotient Inventory (EQ-i) is a psychometrically sound, validated assessment instrument that is applied to EI assessment and development at individual, team, and organizational levels. The EQ-i is one of the most respected and recognized EI assessment instruments worldwide and it will provide you with a robust and intuitive framework to address questions related to leadership.
Multi-Health Systems Inc. (MHS), Toronto, Ontario, publisher of the EQ-i 2.0™, is the largest publisher of psychometrics in Canada. Since 1983, MHS has been a trusted name in the business and invests heavily in the ongoing research and development of all its measures.
Multiple types of EQ-i 2.0 assessments are available with us such as the Leadership Report or the Workplace Report.
Course Description: Given exercises, videos, discussions, practice and application; the participants will acquire an appreciation of the impact of emotional intelligence on improving their workplace relationships. Furthermore, they will gain ways to increase their own emotional intelligence in order to have more effective relationships.
At the end of the course, the participants will be able to answer these questions:
- What is Emotional Intelligence (EI)?
- What are the impacts of the Emotional Intelligence on you and your relationships?
- What are the 15 competencies identified by the EQ-i 2.0 - Emotional Intelligence Assessment?
- What does it mean to be successful in each competency?
- What can someone do to increase their level of success in each competency?
The learner will….
- Appreciate the importance of emotions in the performance and behaviours of others
- Identify the process of how emotions are expressed
- Recognize fundamentals of Emotional Intelligence
- Acquire the definition of emotional intelligence from the EQ-I 2.0 assessment
- Differentiate the EQ-i 2.0 assessment from other types of assessments.
- Identify the characteristics of the Model, the 5 composites and the 15 subscales.
- Interpret how the subscales interact with each other.
- Distinguish the manifestation of High and Low scores and the Healthy/Non-Healthy High scores.
- Interpret the consequences of not balancing Emotional Intelligence subscales.
- Determine the impact of other subscales in developing our emotional intelligence.
- Assess ways to increase each subscales.
- Construct their EQ Development Action Planner.